Contact AI Fruit
How to reach the AI Fruit team for product support, billing, partnerships, and company information.
Last updated: 2026-08-23
Contact AI Fruit
The fastest way to reach the AI Fruit team is email. We answer support questions in English and Chinese.
- Product and account support: support@aifruit.app
- Response time: most requests are answered within one business day
What to include
To get a faster answer, include:
- Your account email (or the Google account you sign in with)
- What you were trying to do, and what happened instead
- For billing questions: the date and amount of the charge
Other topics
- Feature requests and roadmap: post or vote on our feedback board
- Partnerships: email support@aifruit.app with "Partnership" in the subject line
- Company and legal information: see the Company information section in our Terms of Service
Self-serve help
Before writing in, check the documentation for generation steps, model differences, credits, and pricing. The FAQ on the homepage covers the most common questions about AI fruit videos.